Returns
Orders may be returned as long as your return package is postmarked within 30 days of the date that your order tracking indicates that the product was delivered. If your returned items are shipped back to Posted beyond the qualifying return window, we reserve the right to reject the package and the return.
Merchandise must be in unworn condition and must retain all labels, seals, stickers, or any other form of usage indicator that were in place on the merchandise when it was shipped. In order to qualify for a return, merchandise must be carefully enclosed in its original packaging, include all original packaging and documentation, and be packed and shipped in such a way as to adequately protect the contents inside. We will not accept returned goods that have been worn, do not have their original packaging, or that show apparent signs of use or abuse. Goods that are returned without their original packaging will not be accepted. Posted is not responsible for shipping charges on returned or exchanged merchandise and is not responsible for packages lost or damaged during shipment.
If you wish to return an item:
- Email support@postedca.com for a return authorization (RA) number and return mailing address. Please include your invoice number, items you are returning and reason(s) for return.
- As soon as you have this RA number, ship back your unwanted items WITHIN 10 DAYS of the day you received them using an insured shipper, as we are not responsible for packages that we do not ship ourselves. Refunds will be credited back to the same credit card you used to make your purchase the same day we receive the return.
Please be sure to include:
-your RA number clearly written on the outside of the box for our reference
-a copy of your original receipt with the item(s) you’d like to return clearly circled
Thank you!